Tvisha Jewlz by Himanshu (referred to as "Tvisha Jewlz", "we", "us", or "our") is a fine handcrafted jewellery brand based in Jaipur, Rajasthan, India. We are committed to protecting the privacy and security of personal information shared with us through our website, social media channels, advertising platforms, and direct communications.

We encourage you to read this policy carefully before interacting with our ads, website, or lead forms. By submitting your information through any of our platforms, you acknowledge that you have read and understood the terms of this Privacy Policy.

By personal data we mean any information that, either on its own or in combination with other data, can be used to identify you as an individual — including but not limited to your name, contact number, email address, and location.

What we collect

When you interact with our advertisements on Meta (Facebook and Instagram), fill out a lead form, visit our website, or reach out to us via WhatsApp or any enquiry channel, we may collect the following information: your full name, email address, phone number, city or area of residence, jewellery preferences and budget range (when submitted via a lead form), and device or browser information collected automatically through cookies and tracking pixels.

How we use your data

Your information is used solely to respond to your jewellery enquiry, share our product catalogue and active offers, process and fulfil your orders, and improve the relevance of our advertising to better reach the right audience. We may also send you updates about new collections or exclusive offers — only if you have opted in to receive such communications. We do not use your data for any purpose beyond what is stated here.

Data security

We take the security of your data seriously. All lead data collected via Meta is stored in secured, access-controlled systems. Only authorised members of the Tvisha Jewlz team have access to your personal information. We do not store your payment or banking details on our servers. Your data is never sold, rented, or traded with third parties for commercial purposes.

Who we share your data with

Your personal data may be shared with Meta Platforms (Facebook / Instagram) as part of operating our advertising campaigns, subject to Meta's own privacy policy. It may also be accessed by our internal team solely for the purpose of responding to your enquiry and fulfilling your order. In the case of a confirmed purchase, your name and delivery address will be shared with our logistics partner strictly for delivery purposes. We do not share your information with any other third party.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors interact with our pages. You may choose to disable cookies through your browser settings at any time. Please note that some features of the website may not function correctly if cookies are disabled.

Your rights

You have the right to access, correct, or request deletion of the personal data we hold about you at any time. You may also opt out of marketing communications or withdraw your consent to data processing. To exercise any of these rights, please write to us at the contact details below and we will respond within 7 working days.

Changes to this policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. We encourage you to check this page periodically to stay informed.